Student Billing FAQs

A RETACH or REJACH account item type denotes that a payment made to UCI via electrnoic transfer (aka ACH) has been returned by the bank for some reason. This account item type does not reflect why the payment was returned, just identifies that a payment was returned. Payments can be returned for reasons such as: the account does not have enough funds, the account has been closed, or the account could not be found (a typo in the account number perhaps). 

You should contact a residency deputy in the Registrar's office. You can contact them via email at: regres@uci.edu.

Visit UCI Student Health and search for Waiving UC SHIP to learn more.

You can see a breakdown of your registration fees in your ZOT Account by clicking on Registration Fees Breakdown.

Additionally, a description of all tuition and fees can be found on the UCI Registrar's website .

Wire payments are accepted for International Student Payments. Visit International Payments for more information.

• If you are covered by another health insurance plan that complies with UC's waiver criteria then you may apply for a health insurance waiver. Visit UC Irvine Student Health Center and search for UC SHIP Waiver for more information.
• The UC Student Association (UCSA) and the UC Graduate and Professional Council (UCGPC) Fees support UCSA and UCGPC operational costs. Both are optional fees. Sign into Student Access in order to complete the process to have the fees waived.

Enrollment into PACE, UCI's fee payment plan, after the fee deadline is considered on a case-by-case basis. Contact Campus Billing & Collections for assistance. 

Login to ZOT Portal with your UCINetId and password. Click on Finances then find IRS Form 1098-T Access to view your 1098-T form.

A transaction from UCI marketplace is related to a purchase made through a UCI department store, registration site, or payment redirect to TouchNet's Payment Gateway. To obtain further details please email Payment Card Services.

Yes, UCI accepts personal checks, cashiers checks and money orders. Please make checks payable to: UC Regents and include the student name and student ID# in the note section. 

Checks can be dropped off at the Financial Services Drop-box outside Aldrich Hall's main 2nd floor entrance, facing the flag pole/bus loop. 

Checks can be mailed to: UCI PAYMENT SERVICES, 228 Aldrich Hall, Irvine, CA 92697-1975.

When the various departments have reconciled your account, your refund be automatically be disbursed by either EFT or via a check in the mail.  That process can take approximately 4 weeks.

No, UCI assesses all fees (registration and housing, etc.) by term for the academic year.  All payments are required to be paid in that same time frame.

Contact the 529 Plan Administrator when the registration/housing fees have been assessed and request a withdrawal from your plan. Ask your plan administrator if a digital distribution option is available. If so, have them send the funds electornically to UCI. If a digital option is not avaialbe, physical checks should be made payable to UC Regents (not the beneficiary) referencing the student's name and student ID#. 

Payment must be received on or before fee deadline.

Mail Checks to:
UCI Payment Services
228 Aldrich Hall
Irvine, CA 92697-1975

Housing refunds are historically held on your account to pay future housing charges. When you graduate, please contact Student Housing Accounts Counselor to request that they 'release' your Housing credit from their office to your ZOT Account. Once the funds are released you will receive a refund. 

If you are a new student or a returning student, you could be accidentally assessed as a non-resident fee in error for a variety of reasons.  If so, please contact the Registrar's Office for assistance.

If you officially dropped the lab (as opposed to just not going) you can contact the department that charged you for the lab as soon as you see it assessed (about 4th week) and ask them to consider waiving or reversing that charge.  If you did not officially drop the course, then yes, you do have to pay the fee.   

The first step is to correct your address. Address updates should be done via the UCI Registrar's office. If you are a current student, you may update your contact information by logging into Student Access.

For more information on Requesting a Change of Address visit: UCI Registrar Address Change.

The second step is to send an email to Checks and request a stop payment and reissue of the check.

Parent Plus loan disbursements will Always be mailed to the parent that took them out  As a Parent loan disbursement, they don't follow the same disbursement rules as any other refund. 

Please contact Campus Billing & Collections for assistance.  We can review your account, interpret the hold type and guide you to the correct office to have it lifted, if we can't lift it ourselves.

Please turn on the private mode in your internet browser and try again. 

UC Santa Barbara should send you a 1098-T form if you studied abroad. UCI does not report EAP activities on the UCI 1098-T form. For more information contact UCEAP.

For all UCPath related questions, you will need to reach out to them directly at UCPATH or 949-824-0500.

Please note that not all expenses are qualified education expenses. Items such as housing, health insurance premium (USHIP), and document fees will not be included. You can look on page 3 and beyond for the detail of items that were summed up on page 1 of the 1098-T.

Address updates should be done via the UCI Registrar's office. If you are a current student, you may update your contact information including residential address, permanent address and mailing address by logging into Student Access.

For more information on Requesting a Change of Address visit: UCI Registrar Address Change.