Returned Items

If your payment is returned, whether it be by e-check (ACH), paper check, or credit card, you will be billed through your ZOT Account for the amount of the payment plus a service charge. The amount of the service charge is dependent on the reasons stated below.

  • $25 per e-check (ACH) or paper check returned for non-sufficient funds, stopped payment, closed account, rejection due to incorrect bank account and/or routing information, etc.
  • $25 per credit card chargeback.

Once the returned or rejected payment and service charge posts to your student account, a financial hold will apply and a new payment is expected immediately. The university reserves the right to revoke online payment access or paper check acceptance for two or more returned payments.